COVID-19 ALERT FOR TWIN CITIES PET PARENTS

With the ever changing Federal, State and local updates surrounding the COVID-19 pandemic, it is important for our team to keep the public, our clients and potential clients informed of how the Kitty Klinic is adapting our policies to ensure compliance with the CDC recommended precautions.

The State of MN has classified veterinary care as an “essential business.” As such, the Kitty Klinic will continue to remain open for critical and urgent care needs during this unprecedented time. We understand the novel COVID-19 virus is not to be taken lightly and sick pets still need care and our team will continue to be there for you. We are also happy to serve your other wellness pet needs as they arise.

Although there is no current evidence to suggest that pets can contract, become ill with or transmit the novel COVID-19 virus to other animals or humans, we need to continue to be considerate of public health and safety as well as our team's health and safety by limiting the potential spread of the virus by person to person contact. Therefore, until further notice, we are closing our lobby and ask that clients remain in their vehicles while our team attends to their needs. Please continue reading for further instruction.

Kitty Klinic “Curbside Service”

1. Please call ( 612-822-2135 ) prior to coming in. Client and pet information will be handled over the phone. Staff will also ask required screening questions recommended by the CDC. You will be informed of what to expect when you arrive at the clinic.

2. If you are ill (febrile, coughing, sneezing, flu-like symptoms) or have tested positive for COVID-19,****Please inform the technician if your pet is from a confirmed/positive COVID-19 household so extra precaution can be taken.**** To protect the safety of our team, we will communicate via phone all treatment plans, estimates and authorizations. All major credit cards are accepted by phone. Our staff will walk you through everything. 

3. All “curbside” communications will be handled at your vehicle, via phone.

Again, we appreciate your understanding and continued support during this time. We hope you understand why these decisions have been made for the safety of our team, so that we can continue to remain open for you. Please bear with us as this is affecting us all, one way or another! We are trying to be responsible in limiting the potential spread of germs, yet still provide a much needed service for pet parents.

Stay healthy everyone and be safe! Any questions please do not hesitate to call 612-822-2135. Thank you from the staff at Kitty Klinic